ASKED & ANSWERED
The 12 things people always ask QuickQ
From "does it work on my phone" to "does it peek at my history" — every first-timer question, answered in plain words.
Quick answer: QuickQ runs on 5 platforms (phones and PCs alike), one account covers 3 devices, and your browsing history is never stored. For connection trouble, switch a node or restart first. Pricing is ¥49 monthly and up, with the annual plan 50% off right now — details on the purchase page.
Installation basics
Does QuickQ work on both phones and computers?+
Yes. Clients exist for Windows 10/11, macOS 11+, iOS 14+, Android 8+ and Ubuntu/Debian Linux, and one membership keeps 3 devices online at once.
What should I know before installing for the first time?+
Just pick the right installer for your system on the official download page. Windows is next-next-finish, macOS means dragging into Applications, and mobile asks for permissions on first launch.
An install pop-up is blocking me — what do I click?+
Confirm the file came from the official site, then allow it: Run anyway on Windows, or Open Anyway under System Settings › Privacy & Security on macOS.
Connection & speed
QuickQ won't connect — first moves?+
Check your own network, try another location, restart the app. Still stuck? The tutorial and support team are one click away.
Why are some nodes fast and others slow?+
Distance, local congestion and carrier routing all matter. Beginners should just use the smart recommendation instead of testing nodes one by one.
Connected, but one specific site won't open?+
Some sites are picky about regions or run risk checks. Switch nodes, clear the cache or try another browser — usually that does it.
Will shows and games actually be smooth?+
QuickQ keeps dedicated routes for streaming and popular games, and smart routing takes low-latency paths. Real-world speed depends on your region and network.
Money & membership
Is QuickQ free? Will it cost a lot?+
Start with the free trial. Plans are ¥49 monthly, ¥99 quarterly and ¥198 annually — annual is 50% off right now, about ¥16.5/month. See the pricing page.
Will I get charged automatically without noticing?+
Renewal terms follow the purchase page and payment channel, and you can check your subscription status anytime — no surprise charges.
Can several home devices use it together?+
Yes — one account keeps 3 devices online simultaneously. Mix phone, tablet and PC freely; retire a device inside the client when needed.
Privacy & peace of mind
Will QuickQ know what I've been watching?+
No. Browsing history, traffic destinations and DNS queries are never recorded — that's by design. See the privacy policy.
Could my personal information get sold?+
No. Only connection dates, general usage, plan details and error information are kept for operations — nothing personal ever leaves.
Page last updated: October 11, 2026